Customer Testimonials
Dealt with Tyron Williams. I received great customer service and he was very informative. Ask for him!
Thanks to Justin and everyone with helping us to find what we were looking for. Everyone did a great job from Justin to the manager appreciated all
Very straight forward and professional experience on the sale of this beauty. My shout out and thanks to Nika for making this deal go through with no fuss. If you're looking for a great deal at Buchanan, don't hesitate to give this man a call.
I had a 100% excellent review for Jenna. She helped me all the way thru from step one to being very patient, and very helpful. I will and already have recommended BUCHANAN TO ANYONE WHO MAY THINK CREDIT, OR NO HOPE FOR SOMETHING NICE. EVERYONE THAT DAY WAS SO KIND, CARING AND VERY UNDERSTANDING, AND WORKED WITH ME. I AM A VERY HAPPY CLIENT AND SPREADING THE WORD.
100% recommend, salesmen Tyron displayed awesome customer service , prices are great and the process was easy and went fast.
The team was amazing! I knew my budget knew what I wanted and they made it happen! From start to finish in and out within 4 hours, including the test drive, paperwork and demonstration of all the features of my new vehicle. My sales lady Jenna if I could give her more then 5 stars I would! Highly recommend!
I was impressed with the caring attitude of the service desk. They explained each step of the process to ensure that I was informed. Stephanie and Ivan represented the best professionalism during the time period that my Chevy Silverado truck was being serviced.
Just wanted to say my car purchase agreement experience was excellent at this dealership. I purchased a vehicle out of state with a trade in from Maryland and they delivered it straight to my home at no extra cost. Special shoutout to David Marks for getting this deal done! He is a terrific salesman and takes good care of his clients.
Ashley was pivotal in making sure we were more than accommodated and securing our new to us vehicles. Everyone we encountered and worked with (Allen and Alex) was kind and friendly. We cannot express how grateful we were to be lead here!
Smoothest auto purchase ever. Aiden, our salesperson was friendly and attentive and enthusiastic. We traded in 2 vehicles and drove off happy. An absolutely fantastic dealership to deal with.
what a great experience. a dealership that actually cares about the customer. from the salesman to manager to the service center 100% wonderful people! thanks for making a customer feel like they are a person!!!!
I was very satisfied with my car purchase. Aiden was very friendly and didn't come across as the" typical salesman". You can tell when people are genuine or not for the most part. I never felt pressured one time and the whole process was quick and easy. Jenna helped Aiden with the paper work since he was a little new and it went very smooth. I've been at dealerships where the salesforce is cut throat. Not this one from my experience. I'd recommend Jenna or Aiden for any future purchase. Also, the sales manager didn'... Read More Google - Apr 21, 2026
Ashley was our sales person and did and fine job with questions and answers. Was a great help from start to finish
My wife Katie and I had a positive buying experience at Buchanan. David Marks was the sales person who worked with us during our buying experience. We appreciated that he did not put pressure on us to purchase that day but gave us time to decide what was best for she and I. If buying there ask for Dave for your next buying experience.
Jenna helped me find my dream car! She was amazing from start to finish! Would recommend everyone to see her!
No issues
I had a great experience buying a truck at Buchanan Chevy in Waynesboro. My sales person was Abigail and she was very friendly and professional and not over bearing or pushy. I highly recommend this dealership!
David & the team at Buchanan were great to work with! They even stayed late on 2 occasions for us & worked out a great deal 👍 Highly recommend
The Buchannan service dept is amazing! I came in for a new key fob. But asked if the service dept could check under the hood to see if the squirrel, who thinks that under the hood of my car is a great place to build a nest, had done any damage to the wiring. I figured the Service Dept would be too busy. But Will and Ivan both said they’d fit me in while they were getting my new key programmed. And I’m so grateful for their help. Half a hour later Will from the Service Dept reported ... Read More Google - Mar 27, 2026
Excellent experience overall. Our salesman David Marks was great to work with and knowledgeable. The process was smooth and their team worked with us on finalizing a reasonable and fair price. Extremely satisfied and would buy again from Buchanan Automotive Chevrolet again.
The service department was very helpful and accommodating, especially Ivan. He was friendly and fantastic to deal with.
We had a very good experience, staff very personable. Very happy with our purchase very with it!
I greatly appreciate ur employees Tyler Hislop and Will Meadows, they did everything that was promised and then some when I made the appointment. I was treated very well and Tyler kept me informed on how things were going... if u gave stars for performance they both deserve at least 5 *. I certainly will continue to have my car serviced at this facility, instead of where I purchased my vehicle. Thank you enjoy your day. Gloria Nigh
Buchanan is the best in the business. Dan and Nika and every staff member I met that day went surely above and beyond excellent service! It was an exceptional buying experience. I traveled over 3 hours from my home to purchase this truck and everything was delivered as promised. I will definately buy from them again as I would urge anyone reading my review to do so also. Great people! Thanks again guys!! ED WIZA.
I had the best experience here buying my first car. Jenna was absolutely wonderful and so helpful at explaining everything. I never felt pressured and always felt as though I was being listened to. She was so kind and everything went to smoothly. Rich was also amazing as well. Overall everyone was so helpful and I can’t recommend them enough!!
Personnel were helpful and friendly during my visit. Although the problem wasnt corrected, it appears to be a manufacture defect and the company is supposably working on a correction
I had a noise my car was making, and I asked them if they might have time to look at it and check it out. They took the time to fit me in right away and fix the problem. The service team was very friendly, courteous, and did whatever they needed to do to help me out as quickly as they could! It was very much appreciated! Thank you to the service team!!
Second purchase from Buchannan and could not be happier. They are easy to work with, focused on the customer and overall a pleasure to work with.
David did a great job! I told him what I wanted in a vehicle and he went above and beyond! He had several vehicles for me to choose from. I will definitely be referring people and when I need/want another vehicle, Buchanan Chevrolet will be my go to.
I worked with Buster he was so helpful and didn't push me into a vehicle he is so helpful Great guys! Couldn’t have made the purchase without the support from them. They helped me through the whole process and to make sure I knew what was going on. Highly recommend them if you are looking to trade or purchase a vehicle.
Was a wonderful experience with Santiago and Ken!
Hello everyone, I would like to write this review for the outstanding job these guys at Buchanan Automotive in the service department did for me in my time of need.
I am originally from North Carolina and I was visiting my family in Waynesboro. When all of a sudden my wheel bearing went out on my truck. I noticed that the closest and the only service maintenance shop that was open was Buchanan's. They were able to not only squeeze me into their busy schedule; they completed the job within a few hours of my arrival and with minimal ... Read More Google - Jan 2, 2026
Super friendly, good communication, and didn't try to force any unnecessary upsells like I have experienced in the past at other places.
Buster was great at assisting me with my recent purchase.
Buster was great! I had very specific terms, and he listened carefully. He respected the boundaries I set and made the entire purchase process comfortable and easy.
Fast and friendly service
This will be our second vehicle with Buchanan and Buster was the best once again. I recommend everyone to come get their next vehicle here.
Service has always been great. I wish that the Sale of our two vehicles had been that good!
Buchanan Chevrolet’s service department delivers a great experience every single time I walk through the door. From the moment I check in, I’m greeted with friendly faces who treat me with respect and actually listen to what I need. They explain what’s going on with my vehicle in clear terms and never make me feel rushed or pressured.
The technicians do quality work and I always leave feeling confident that my vehicle has been taken care of the right way. They pay attention to the details, keep me updated during the process, and get the work done ... Read More Google - Nov 25, 2025
OUT-OF-STATE BUYERS BEWARE!!! For the most part, I had a positive experience buying my used Ford from Buchanan Automotive. I was unhappy with the additional add-ons, (ceramic coating $999.00 – not professionally done, Nitrogen filled tires $199.00, and some GPS tracking system $799.00) I was not aware of before visiting the dealership. I was quoted a price for 2 years of Maryland registration and only received 1 year. Dealer stopped responding when I insisted on the additional year of registration or a refund of my money.
We recently bought a used GMC Canyon from Buchanan Chevrolet GMC in Waynesboro, Pa. The entire sales staff were very friendly and helpful. This dealership reminds me of the way buying a car used to be. No high pressure, honest answers to our questions and no surprises. The service department handled the Maryland State Inspection and all of the paperwork since this was an out of state purchase. Based on our experience, we highly recommend Buchanan Chevrolet GMC, and will look there first when we are in the market for another vehicle.
Everyone was professional and easy to work with. Promptly addressed all of my questions and concerns. Great selection of vehicles on the lot. Very satisfied with our experience.
Very good customer service I enjoy the people there very nice and calm thank y'all for everything
Had an awesome experience here buying my new car Patricia Cottle went above and beyond to help me get in the car I Wanted. She was so kind and helpful and excited as I was. She was so wonderful to work with Everyone there was so kind and helpful best experience I ever had buying a car. If you are looking to buy.a car I would definitely check them out you won’t be sorry. They all treat you like you are one of the family.
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My husband went to Buchanan Ram dealership looking for a Ram 2500, but they told him they couldn’t get him approved for financing because his totaled truck was still showing on his credit. He left disappointed and decided to stop at the Chevy dealership, where they actually had a 2023 Ram 2500 — the exact truck he’d been wanting.
He spoke with Nika, explained the situation, and Nika went above and beyond to help him get the financing he needed. After being without a truck for a month and a half, he was finally able to come home in his new Ram 2500 ... Read More Google - Nov 2, 2025
So went to the dealership today and worked with nika and he helped me get into a truck while I’m waiting on the other one to get pd off couldn’t ask for better sells person to work with so I recommend anyone who needs help go see him
Great job by the service team at Buchanan Chevrolet! Well, worth the drive from York to receive their all star service!
Loved the experience! Everyone was so friendly and helpful. Thank you for my 2022 Honda Accord Sport!
Everything was great. Loved your service. You satisfied all my needs and more. Thank you for everything.
I have purchased the last 4 vehicles at this dealership, sales team very helpful. My current vehicle I did not purchase from here because they just did not have the truck I wanted in my price range. I use the service department for all my service for my new to me truck and the service has been terrific.
This was one of the best car buying experiences I have had. Everyone was so pleasant and friendly. They went above and beyond to get me through the deal. Other than the length of time we spent there, I have nothing but excellent words! It was also nice to give Tony his 1st sale! 😃 Thank you again!
The staff was excellent to work with. Very easy process and straight forward. Will definitely buy from them again in the future.
Sales manager Allen Hensil was very helpful with my delivery of a corvette that was actually purchased from a dealership in Michigan.
Sales manager Allen Hensil was very helpful with taking delivery of a corvette that was actually purchased from a dealership in Michigan. Friendly staff and service. Will be my first choice of dealership when I'm ready to purchase again.
Met Nika over the phone, I knew exactly what I wanted, and he delivered! After locating my desired Silverado, I zeroed in on the one Nika had available. I drove two hours to Buchanan Chevrolet GMC to look at it and to meet him face to face, in Waynesboro PA. I couldn't be happier with how it all went. The staff is phenomenal, very professional, and straight forward with all their pricing. Good Job Nika!!! Keep up the great work. I love my new truck. You will be the first person, I call when I want to buy another ... Read More Google - Oct 8, 2025
I drove 2 hours away to buy a 2013 Ram 1500 from them and I’m very satisfied with my purchase every one was very nice and helpful. After purchasing the truck I found a few things wrong with the truck and they immediately said they’d do the right thing and take care of it and gave me a loaner car. I’ve bought a lot of cars in my life and something like that is getting harder to find. I’d definitely recommend them and would buy from them again and my sales guy Nika was really nice and very patient ... Read More Google - Oct 4, 2025
It's was a great experience
Buster was great to work with he went above and beyond to make sure he could get us the best deal and even got us a better deal the next morning when we went to sign paper work that we weren’t expecting. Also a full tank of gas!!! I would highly recommend them!! Thank you buster!!
A Great sales team that is willing to negotiate with you in a honest manner and get you a good deal : )
Have had nothing but problems with this dealership, they've had my husband's truck for a month and Josh will not return our calls, and is conveniently never available when we call to follow up.
Great Dealership with professional salespeople that are not pushy.
Manager prompt and answered all questions and concerns. Explained everything easily.
Buster was spectacular to deal with and everyone was friendly and worked hard to get us the best deal. This was one of the easiest vehicĺe purchases I have ever done.
This is by far the best dealership we’ve ever leased a car from. Straightforward and fair. We expected the usual bait-and-switch, but Buster and Kyle were honest, direct, and actually saved us money—something almost unheard of at a car dealership in 2025. We’ll definitely be returning and recommending this place to everyone we know.
Great car buying experience. Nika is fantastic!
I was very impressed with the sales person, Nika at Buchanan GMC, he did an excellent job assisting us with the purchase of our new 2024 GMC Sierra Denali truck. He made the process easy and was very helpful with dealing with our trade in.
This dealership and sales team was the best experience yet. Car buying is stressful enough especially when it's a car you really see yourself driving, not here! The team at Buchanan was patient and completely all about getting the car you came for. They worked hard to make the process smooth without being pushy or rude. I felt like they thought of me and my family with no added pressure and the communication was transparent. I would definitely choose them for another purchase and Nika was very patient and easy going to work with...thanks again!!
The staff is great and friendly. The service is great. They always take great care of my truck. They do all my oil changes. And the pricing is fair.
Purchased a 2022 Chevrolet Tahoe from Nika. Great to work with, no BS just worked to get us the best deal. Highly recommend asking for Nika if you are looking for a new or used vehicle.
Great coffee ☕️
I started looking for a new 2024 diesel Suburban or Tahoe after I learned that the diesel 2025's were not going to be available until much later in 2025. Searchign online I found that Buchanan Chevrolet GMC had a red "24" Suburban and gave them a call. The salesperson I talked to was Buster and he was great to deal with. We completed most of the necessary paperwork on-line the day before I made the 3 hour drive to pick up my new diesel High Country - Suburban. The whole experience was great! I would not hesitate to buy a new vehicle ... Read More Google - Feb 25, 2025
.Steer clear of this dealership....you have been warned... there are many other, better dealers to deal with
Wonderful experience. Everyone worked with me to and my parameters.
Very clean facility and courteous customer service. Beat the other dealers in the area prices for service. I traveled an hour to have my car serviced here and will be back in the future. Thank you.
This Dealership has never let me down. I bought a used TB Z 71 from another Dealer but found a home here. From the Parts Dept, to Service Dept These guys really understand what Customer Service is all about! Andy (Service Writer) set my Appointment then suggested tire rotation. From the time I pulled in, until the time I left it was a professional experience. Extremely satisfied with their whole process.!
Pat is a great service advisor, always friendly and helpful.
Professional, helpful, super friendly. He made buying my dream car a reality. I am so very excited!
Bought a new truck there. Simple, quick and out of there happy.
Another great job by the service department big thank you to Andy and pat
Super fast service
Awesome from start to finish. Allen and Nick were great. Painless experience.
I highly recommend Buchanan auto sales. Nick and Brandon were willing to go above and beyond to help me get an amazing car.
Jon did great at providing us with all the vehicle specs and details and a great test drive. Brandon did fantastic at getting us where we needed to be payment wise.
Worked with Jon and Brandon over a period of time on a new 2024 Silverado. They were a pleasure to work with. They answered all of my questions in a timely manner. They worked with me until I was comfortable to sign on the dotted line. I'd recommend Jon and Brandon if you are in the market for a new vehicle.
Jon was absolutely amazing!
Brandon “Manager” Jon “sales consultant both were amazing at helping me get into my new Chevy Equinox RS! They both went well beyond the call of duty to work with me. I’m not that easy when purchasing vehicles! You guys rock! Don’t hesitate to stop into the dealership!
Being a person who has anxiety when car shopping Reese made it enjoyable. This dealership manager branden was a great life saver. Helped me handle all the questions and concerned that came my way. Very happy with the process, processing, and final result. I recommend them to all my friends and family.
Great customer service and communication of the process all along the way.
